Public Sector Insights

Featured Insights

Overview of a competitive 8 man crew shell rowing race.
Article
Honing leadership excellence in the public sector
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A conceptual with mechanical gear shapes forming bar graphs in blue and green tones
Article
Improving government productivity: A systemwide approach
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A white sheet of paper has been cut creating the silhouette of a bar graph showing upward growth. The interior of each bar is filled with dynamic blue and red shapes representing business and productivity, including teamwork, technology, and growth.
Article
Boosting productivity in the US federal government
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A three-dimensional graph made of paper displays a positive trend with its peaks and valleys. A gold arrow follows the upward trajectory of the graph against a vibrant blue background.
Article
A fitness agenda for government: Cultivating organizational health in the US public sector
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The exterior of a government building with large columns supporting the roof. The building is made of stone and has a classical architectural style.
Article
Stand and deliver: Three imperatives for civil servants
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Featured Collections

The US government collection
Collection
The US government’s productivity improvement opportunity
Cover of Reinvesting in America compendium
Collection
Reinvesting in America, December 2023
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Issue
McKinsey on Public Finance, March 2023
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Citizen Experience

Washington DC hi-tech smart city background. 3D rendering. - stock photo
Article
Great expectations: How US government agencies can meet public demand for better service
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Woman filling out unemployment benefits form on her tablet
Article
Customer-centric transformation in government
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Close-up of the compass in the courtyard of the the U.S. Capitol Building with the domed top of the Capitol Building reflected in it.
Article
How US government leaders can deliver a better customer experience
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Smiling man on public transportation
Article
Governments can deliver exceptional customer experiences—here’s how
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Technology Delivery

A globe composed of blue dots and lines that rotate, giving the impression of changing data. It is encircled by multiple spinning rings of light and is placed against a dark blue backdrop.
Article
Using AI in economic development: Challenges and opportunities
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A deep row of stone columns casting long, linier shadows.
McKinsey Direct
Strengthening data governance in US public health agencies
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Young Asian business woman using smart phone in a Virtual Reality (VR) environment
Article
Generative AI and the future of New York
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A glass brain with an energetic array of crystal orbs and rays radiating from it.
Article
Deploying generative AI in US state governments: Pilot, scale, adopt
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Reinvesting in Economies

Mangrove trees and tetrapods next to each other surrounded by turquoise water.
Article
Paving the way to resilience: Strengthening public sector adaptation planning and execution
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Confident mid adult woman takes attendance during a community group event. - stock photo
Article
Inclusive infrastructure investment: How to empower communities
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Article
Building innovation ecosystems: Accelerating tech hub growth
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Woman and children looking at tablet
Article
Are states ready to close the US digital divide?
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Government Productivity & Operations

A circular structure composed of numerous small, rectangular blocks in shades of blue and white. The structure resembles a complex, futuristic computer component, with layers of blocks creating an intricate design.
Article
Lessons for US deputy secretaries on effective federal management
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A conceptual with mechanical gear shapes forming bar graphs in blue and green tones
Article
Improving government productivity: A systemwide approach
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Maintenance engineer working in a factory using robotic arm
Report - MGI Research
Investing in productivity growth
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Man standing next to house outline on sidewalk - stock photo
Article
Government productivity: Practical methods to deliver more with less
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Talent & Capability Building

Overview of a competitive 8 man crew shell rowing race.
Article
Honing leadership excellence in the public sector
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Young African professional woman smiling holding tablet.
Report
Hiding in plain sight: The trillion-dollar services opportunity
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Conceptual image of a grid pattern of neutral figures with one row standing out in rainbow colors.
Article
Shaping tomorrow’s talent agenda for the public sector
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Woman doing presentation, using tablet & screen
Article
Transforming public sector hiring with data-enabled talent ‘win rooms’
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Strengthening Resilience

National Defense Industrial Strategy
Collection
Strengthening America’s defense industry
Image of a 3D sphere deconstructed in slices.
Report - MGI Research
Geopolitics and the geometry of global trade
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Image of polygon digital network lines forming the shape of a strong arm.
Article - MGI Research
Accelerating Europe: Competitiveness for a new era
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Children drinking water on water well
Article
Future-proofing health systems for climate risks and pandemics
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Government Transformations

A deep row of stone columns casting long, linear shadows.
McKinsey Direct
Leading through change: Preparing for government transition
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Woman filling out unemployment benefits form on her tablet
Article
Customer-centric transformation in government
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Young mother working from home - stock photo
Article
Transforming government in a new era
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